Shipping policy
General Terms and Conditions of Sale for PricePointShop Online Store
Scope
1.1 These General Terms and Conditions ("GTC") apply to the use of the website pricepointshop.com and to all orders placed through the online store. The website is owned and operated by PricePointShop. Contracts for online purchases are between the customer ("Client" or "you") and PricePointShop ("we" or "us").
1.2 We reserve the right to modify or supplement the GTC at any time. The version applicable is the one in force at the time of your order.
1.3 Divergent, additional, or contradictory customer terms will not be recognized unless expressly agreed in writing.
Terms of Use
2.1 Registration is required to use our online store. You must provide accurate and complete information.
2.2 We are not obligated to accept registrations or orders. We may also suspend the website or its services at any time, without affecting confirmed orders.
2.3 Providing incomplete or inaccurate information may result in immediate exclusion from using the store.
2.4 You must keep your login details confidential and prevent unauthorized access.
Order Process
3.1 Add products to your cart and proceed to checkout. Review your order and payment details before confirming.
3.2 By clicking "BUY NOW," you place a binding order. An automated email confirms receipt but does not constitute contract acceptance.
3.3 Registered customers can view orders under "My Orders."
Contract Terms
4.1 The contract covers products specified in your order confirmation at the listed retail price. Errors or omissions may occur, but we strive to correct them promptly.
4.2 Product descriptions and images are for illustration only and may vary slightly.
4.3 Product displays on the website are non-binding and do not constitute a legal offer.
Contract Conclusion
5.1 A purchase contract is concluded only when we send a shipping confirmation within five days of your order. No contract exists for unavailable products, and payments will be refunded.
5.2 If a product is temporarily unavailable, we will notify you. You may cancel the contract if delivery is delayed by more than two weeks.
5.3 Products are sold in household quantities to private customers aged 18+ with a valid address.
Prices and Payments
6.1 Prices include VAT. Shipping costs are displayed during checkout.
6.2 Payment methods include credit card, PayPal, prepayment, and invoice. We may refuse invoice payments based on credit checks.
6.3 Refunds will be issued using the original payment method.
Delivery and Retention of Title
7.1 Delivery is made to the address provided.
7.2 Shipping typically takes 2–4 working days.
7.3 Delays may occur due to unforeseen circumstances. Goods remain our property until full payment is received.
Promotional Coupons
8.1 Coupons are valid only during specified periods and cannot be combined with other offers.
8.2 Minimum order values apply. Coupons may be canceled if the order value falls below the minimum after returns.
8.3 Coupons cannot be exchanged for cash or used for excluded products.
Returns
9.1 You may return products within 14 days of receipt, free of charge. Items must be in original condition with tags and packaging.
Transport Damage
10.1 Report transport damage immediately to the carrier and contact us.
Warranty
11.1 Legal warranty rights apply to defective goods.
11.2 Warranty claims can be submitted to PricePointShop.
Liability
12.1 We are not liable for damages except in cases of gross negligence or intentional harm.
12.2 We are not responsible for technical errors or interruptions in website availability.
Intellectual Property
13.1 The PricePointShop logo and brand are registered trademarks. Unauthorized use is prohibited.
13.2 Downloading content for personal use is permitted, but copyright notices must remain intact.
Customer Reviews
14.1 By submitting reviews, you grant us a perpetual license to use, modify, and distribute the content.
14.2 Reviews must comply with our guidelines and must not violate third-party rights.
Privacy
Our privacy policy governs the processing of personal data provided during website use.
Support
For questions, contact us via email or our online form.
Final Provisions
17.1 The contract language is English. In case of discrepancies, the English version prevails.
17.2 Applicable law and jurisdiction will depend on your location.
17.3 Invalid provisions do not affect the remaining terms.