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WARRANTY AND SERVICE
MSW My Swiss Watch watches purchased from the official online store benefit from the limited manufacturer's warranty for Life. This covers manufacturing defects in materials and production. In the event of a defect covered by the warranty, MSW My Swiss Watch Sarl undertakes, where applicable and at its own discretion, to repair your MSW My Swiss Watch watch or to exchange it for an identical model or an equivalent similar model, at his expense, as the sole and exclusive compensation. The warranty becomes void when the watch has been returned, for free maintenance, to MSW My Swiss Watch Sarl later than every five years (60 months) to the day. The maintenance service will be invoiced when the watch is received at MSW My Swiss Watch Sarl before the 57th month. The warranty does not cover the bracelet, lugs, clasp, normal wear and tear (change of color, scratches on the glass, bezel, bracelet or case), mishandling, as well as damage resulting from abusive or incorrect use, accidents or unauthorized repairs. The international warranty is only valid if the warranty certificate is duly completed, dated and certified by MSW My Swiss Watch Sarl. The manufacturer limits its warranty regarding repair and exchange.